FAQs

Which currency is used?

CAD is the store currency. Review the final amount shown at checkout.

Where is Standard Shipping available?

Standard Shipping covers all 13 Canadian provinces and territories at CAD 0.00 with no minimum order. See Shipping.

Can I choose the jewelry?

Use the options on the product page. For items described as surprise selections, the jewelry or product may vary; do not assume a design that is not offered.

How do I request a return?

Contact support before mailing anything. Product-specific final-sale notices and applicable statutory rights are addressed in Returns & Refunds.

What payment methods can I use?

Choose among methods actually displayed at checkout. No additional wallet or card network is promised here; see Payment.

How can I get help?

Send your order number and question to support@charmedaromalab.shop or +1 905-376-5891.